# Opsian

> Opsian is an enterprise AI engineering and software company. We design, build and support AI systems and custom software for organisations across sectors, including defence work in the United States, healthcare, hospitality, manufacturing, logistics, finance and retail.

Opsian Technologies LLC is a US company, with delivery and infrastructure based in the United States, working for clients wherever they operate. Contact: hello@opsian.io. Website: https://opsian.io.

## Solutions: services
- [Gold and asset operations](https://opsian.io/solutions#gold-and-asset-operations): Connected records for asset transactions and the teams behind them.
- [Payment and stablecoin integration](https://opsian.io/solutions#payment-and-merchant-integration): Optional token payments for software subscriptions and participating hotel checkouts.
- [Finance and business operations](https://opsian.io/solutions#finance-and-business-operations): Clear records, approvals and reporting across companies and locations.
- [Hospitality and property systems](https://opsian.io/solutions#hospitality-and-property-systems): Reservations, arrivals and day-to-day property work, connected.
- [Website and product experience](https://opsian.io/solutions#website-and-product-experience): A clearer website and customer journey for the markets you want to reach.
- [Secure communication platforms](https://opsian.io/solutions#secure-communication-platforms): Messaging and customer experiences designed around privacy and access.
- [Digital asset applications](https://opsian.io/solutions#digital-asset-applications): Application software for wallets and tokenized asset workflows.
- [AI Defense](https://opsian.io/solutions#ai-defense): Protection for the AI systems you run, and AI that helps find the threats against everything else.
- [Cyber Security](https://opsian.io/solutions#cyber-security): Security for the systems that hold identities, payments and operational data.
- [Consulting](https://opsian.io/solutions#consulting): Advice for leadership teams on what to build, what to buy and what not to automate yet.
- [AI assistants and language models](https://opsian.io/solutions#large-language-models): AI assistants that help customers and staff complete the work.
- [Data Centers](https://opsian.io/solutions#data-centers): Compute for AI workloads, planned, built and operated where the data has to stay.
- [Data Intelligence](https://opsian.io/solutions#data-intelligence): One live picture of the operation, built from the data it already produces.
- [PDPA Compliance](https://opsian.io/solutions#pdpa-compliance): Compliance with Thailand's Personal Data Protection Act that can be proven, not only documented.
- [Auditing](https://opsian.io/solutions#auditing): A structured examination of the operation, delivered as a document you own.
- [Automation and Integration](https://opsian.io/solutions#automation-and-integration): Systems that talk to each other, so work moves without re-keying.
- [Software Development](https://opsian.io/solutions#software-development): Web platforms, mobile apps and internal tools, built by the team that builds the AI behind them.
- [Managed AI Operations](https://opsian.io/solutions#managed-ai-operations): We run what we ship, and keep it running after launch.

## Solutions: industries
- [Hospitality and Real Estate](https://opsian.io/solutions#hospitality-and-real-estate): Hotels, serviced apartments, coworking spaces and property portfolios. Connect reservations, arrivals, guest communication, staff coordination and group reporting. Scope optional supported token payments for participating hotels' guest purchases and, separately, for Opsian software subscriptions.
- [Healthcare](https://opsian.io/solutions#healthcare): Hospitals, clinics and care groups where every patient must be identified correctly, every bed accounted for and every decision explained.
- [Financial Services](https://opsian.io/solutions#financial-services): Banks, lenders, payment firms and financial service businesses. Connect customer journeys, document handling, transaction records, reconciliation and staff approvals with the systems your teams already use.
- [Precious Metals and Asset Trading](https://opsian.io/solutions#precious-metals-and-asset-trading): Software for gold dealers, bullion businesses and other asset operators. Scope contracts, inventory and custody records, customer holdings, settlement and reporting around your operating model.
- [Digital Assets and Fintech](https://opsian.io/solutions#digital-assets-and-fintech): Application engineering for wallet providers, digital asset businesses and financial technology teams. Develop customer portals, transaction workflows, blockchain integrations and tokenized asset administration. Scope supported token payment options for software billing and merchant checkout, with provider and market availability confirmed for each engagement.
- [Retail and Commerce](https://opsian.io/solutions#retail-and-commerce): Retailers, brands and marketplace operators. Connect catalogues, inventory, provenance records, customer accounts, payments and fulfilment across stores and digital channels.
- [Logistics and Supply Chain](https://opsian.io/solutions#logistics-and-supply-chain): Freight forwarders, carriers, warehouse operators and shippers where every hand-off between partners creates a new record and a new risk.
- [Professional Services](https://opsian.io/solutions#professional-services): Accounting, legal, advisory and assurance firms where client work, legacy systems and internal controls must stand up to review.
- [Manufacturing](https://opsian.io/solutions#manufacturing): Factories and process plants where a missed exception costs output, equipment or safety.
- [Defence and critical infrastructure](https://opsian.io/solutions#defence-and-critical-infrastructure): Defence work in the United States, the Royal Thai Navy work delivered through Section 31 International, and the estates that run a city, where the systems holding identities, access and cameras are worth attacking.
- [Energy and utilities](https://opsian.io/solutions#energy-and-utilities): Plants, grids and water networks where the data already exists in control systems and the decisions still happen on the phone.
- [Government and public services](https://opsian.io/solutions#government-and-public-services): Agencies and municipal services where every case must be traceable and every citizen record protected.
- [Construction and engineering](https://opsian.io/solutions#construction-and-engineering): Projects, subcontractors and site records that live across email, spreadsheets and paper until something goes wrong.
- [Transport and aviation](https://opsian.io/solutions#transport-and-aviation): Airports, fleets and ground operations where schedules, crews and assets have to be reconciled in real time.
- [Education](https://opsian.io/solutions#education): Schools, universities and training providers with admissions, records and timetables spread over disconnected systems.
- [Agriculture and food](https://opsian.io/solutions#agriculture-and-food): Farms, processors and distributors tracking yield, cold chain and provenance from field to shelf.
- [Telecommunications](https://opsian.io/solutions#telecommunications): Communication platforms, operators and service providers. Connect private messaging, customer onboarding, account access, support and billing workflows, with privacy and permissions defined for each product.
- [Media and entertainment](https://opsian.io/solutions#media-and-entertainment): Studios, leagues and venues where rights, audiences and revenue are decided on data that sits in silos.
- [Non-profit and social enterprise](https://opsian.io/solutions#non-profit): Charities and programmes that need donor, volunteer and beneficiary records to work together without an IT department.
- [Legal and compliance](https://opsian.io/solutions#legal-and-compliance): Firms and compliance teams where documents, deadlines and evidence have to be reconstructable years later.
- [Sports and events](https://opsian.io/solutions#sports-and-events): Leagues, clubs and event operators with ticketing, sponsorship and venue systems that never quite agree.
- [Insurance](https://opsian.io/solutions#insurance): Underwriting, claims and policy administration where each decision can be challenged and each record audited.

## Company
- [Products](https://opsiantechnologies.com/products): Every Opsian product, documented on the Opsian Technologies site
- [Solutions](https://opsian.io/solutions): Services, engagement models and the industries Opsian builds for, on one page
- [Work](https://opsian.io/work): Case studies
- [Newsroom](https://opsian.io/newsroom): Press releases and media coverage
- [Partners](https://opsian.io/newsroom/partners): Who Opsian builds with, under the newsroom
- [Contact](https://opsian.io/contact): Talk to Opsian

## Case studies
- [Digital currency and payment systems experience](https://opsian.io/work/digital-currency-payment-systems): Research, system design and prototype development across digital-currency payments, private messaging and product experience.
- [King Mongkut Chaokhun Thahan Hospital: a hospital intelligence layer, starting with a site inspection](https://opsian.io/work/king-mongkut-chaokhun-thahan-hospital-intelligence-layer): Opsian made its first site inspection at King Mongkut Chaokhun Thahan Hospital in Bangkok in September 2026, opening discussions on a hospital intelligence layer over the clinical, operational and financial systems the hospital already runs.
- [THEVA Construction: technology partner to a Koh Samui villa builder](https://opsian.io/work/theva-construction-self-check-in-and-app): THEVA Construction builds hospitality-grade villas on Koh Samui. Opsian is its technology partner: self check-in runs at the Theva Koh Samui property, the THEVA app is in development, and Opsian's chief executive serves as THEVA's Chief Technology Officer.
- [ENTRIX at RoomQuest: identity infrastructure for a national hotel portfolio](https://opsian.io/work/entrix-roomquest-identity): How Opsian engineered ENTRIX into the RoomQuest portfolio: auto check-in that prepares Thailand's immigration registration, one recorded verification per guest, and a substrate built to outgrow hospitality.
- [VS Innovation: IN65, the smart interior ecosystem launched as OMNIX](https://opsian.io/work/vs-innovation-omnix-smart-interior-ecosystem): VS Innovation unveiled OMNIX, a smart interior ecosystem for Thailand's design and fit-out industry, at Built-in Studio Thailand in March 2026, with Opsian as the AI automation partner behind it. The platform is now IN65, and OMNIX is the AI system inside it.
- [RQ | Opsian Hotels: guest messaging, LINE concierge and the marketing desk for a hotel portfolio](https://opsian.io/work/rq-opsian-hotels-guest-inbox-and-line-concierge): RQ | Opsian Hotels is the hotel and hospitality management brand of the RoomQuest and Opsian partnership. Beyond identity at the door, the properties run on Opsian's guest messaging, a LINE concierge for boutique hotels, a marketing workspace and the guest-facing website.
- [AtlasCore Logistics: an operating system for carriers and freight forwarders](https://opsian.io/work/atlascore-logistics-operating-system-for-carriers): AtlasCore Logistics is Opsian's operating system for logistics businesses: loads, dispatch, tracking, documents and settlement on one record, with automation for the routing and paperwork that carriers still do by hand.
- [BrowQueen Microblading: a voice agent across three studios, a membership platform and a training academy](https://opsian.io/work/browqueen-microblading-voice-agent-and-academy): BrowQueen Microblading runs studios in Fayetteville, Southern Pines and Fuquay-Varina, North Carolina, and trains artists through BrowQueen University. Opsian built its AI voice and chat assistant, a membership platform and the academy's learning management system and website.
- [Capital One: a machine learning voice agent on live regulated calls](https://opsian.io/work/capital-one-voice-agent-on-regulated-calls): A machine learning voice agent on live regulated calls for Capital One: intent recognition, routing, policy-bounded actions and escalation to a person with the full context of the call.
- [Central Reserve: a luxury resale platform where provenance travels with the item](https://opsian.io/work/central-reserve-luxury-resale-platform): Central Reserve is a luxury resale platform built by Opsian: authenticated pieces are listed, valued and sold with the provenance record travelling with the item from one owner to the next.
- [Expeditors: a logistics network inside its own data centre](https://opsian.io/work/expeditors-on-premise-logistics-network): A logistics network built inside Expeditors' own data centre, covering the on-premise architecture, the data layer, the operational systems, capacity and failover.
- [Gap Inc.: a first internal GPT with retrieval, access control and an evaluation harness](https://opsian.io/work/gap-inc-internal-gpt): Gap Inc.'s first internal GPT: a private in-house model with retrieval over internal documents, access control per business unit, and an evaluation harness run before launch and after every change.
- [Influencer Hub: a marketplace between local businesses and creators, measured from the platforms](https://opsian.io/work/influencer-hub-creator-marketplace): Influencer Hub is a marketplace built by Opsian where businesses offer what they already have, a meal, a treatment, a product, to local creators in exchange for reviews and posts, with engagement measured directly from the social platforms rather than reported by hand.
- [LoanQuest: the website for a secured lending platform](https://opsian.io/work/loanquest-secured-lending-website): LoanQuest offers collateral-backed loans. Opsian built the website for the platform: what a secured loan is, what can back it, how the process runs and how to apply, written for a borrower deciding whether to trust it.
- [Navavej International Hospital: a hospital intelligence layer and the NavCare staffing prototype](https://opsian.io/work/navavej-international-hospital-intelligence-layer): Opsian proposed a hospital intelligence layer over the clinical, finance and nursing systems Navavej International Hospital in Bangkok already runs, and built NavCare, a staffing, coverage and credential-compliance prototype, alongside an accounting application for the hospital.
- [PwC: legacy remediation through audit](https://opsian.io/work/pwc-legacy-remediation-through-audit): Legacy remediation for PwC, done through audit: controls, evidence capture, observability and audit-ready documentation for systems that had to stand up to review.
- [Qiancheng Group: a 3D walkthrough and live hotel-operations simulation of the Lao Center, Vientiane](https://opsian.io/work/qiancheng-group-lao-center-vientiane): For Qiancheng Group, Opsian built a bilingual 3D walkthrough of the Lao Center tower in Vientiane and a live simulation of the hotel operations that would run inside it, so that investors and operators could see the building and the business before either existed.
- [Retro Loanz with RetroKickz: buy, rent, lease or borrow against a pair of premium sneakers](https://opsian.io/work/retrokickz-retro-loanz-sneaker-platform): Retro Loanz is a platform for premium sneakers built by Opsian with RetroKickz: buy, rent, lease or borrow against a pair, with authentication, storage and handling automated from intake to return.
- [Royal Thai Navy: cybersecurity and surveillance enhancement through Section 31 International](https://opsian.io/work/royal-thai-navy-cybersecurity-and-surveillance): Cybersecurity and surveillance enhancement for the Royal Thai Navy, delivered through Section 31 International: automated penetration testing that keeps hardening the architecture, and software-driven smoke, fire and facial detection on existing camera hardware.
- [Sabai: a travel booking platform with one basket for the whole trip](https://opsian.io/work/sabai-travel-booking-platform): Sabai is a travel booking platform built by Opsian covering stays, transport, experiences, eSIM and eVisa, with one basket for the whole trip, so that a traveller books everything a journey needs in one place.
- [Santa Monica One: the marketing website and sales presence for a coastal condominium development](https://opsian.io/work/santa-monica-one-marketing-website): Santa Monica One is a luxury condominium development on the coast. Opsian delivered its marketing website and sales presence: the residences, the location and the buying process, with every enquiry reaching the sales team with the unit and the question attached.
- [Siam Piwat and One Bangkok: a universal loyalty ecosystem on the smart-city grid](https://opsian.io/work/siam-piwat-one-bangkok-loyalty-ecosystem): A universal loyalty ecosystem for the development: one digital currency honoured across the whole estate, connecting physical and digital retail on the smart-city grid.
- [Finance, HR and Operations Suites: back-office systems for Thai and US businesses](https://opsian.io/work/thai-and-us-businesses-finance-hr-and-operations-suites): Three suites Opsian built for the businesses it works with in Thailand and the United States: multi-entity accounting with Thai VAT and e-tax invoices, multi-company HR with scheduling and consented face check-in, and a modular operations system for inventory, procurement, vendors and orders.
- [The NFL: business systems optimisation for growth and expansion planning](https://opsian.io/work/the-nfl-business-systems): Business systems optimisation for the National Football League's growth and expansion planning: the systems behind the league's commercial operation brought onto one picture so that expansion decisions rest on current data.
- [Tuk Motorcycle Shop: a website with bike listings for a motorcycle shop in Hua Hin](https://opsian.io/work/tuk-motorcycle-shop-hua-hin-website): Tuk Motorcycle Shop sells and services motorcycles in Hua Hin, Thailand. Opsian built its website with live bike listings that the shop updates itself, so that a rider can see what is in stock before they visit.
- [W1SE: a platform for conscious living, built to bring people together offline](https://opsian.io/work/w1se-conscious-living-platform): W1SE is a platform for conscious living: vetted in-person experiences, trusted guides and purpose-driven creators, built to bring people together offline and grow a trusted circle. Opsian built the platform at w1selife.com.
- [WellQuest Global Care: a directory and booking site for verified elderly care, hospice and assisted living](https://opsian.io/work/wellquest-global-care-directory-and-booking): WellQuest Global Care helps families find verified elderly care, hospice and assisted living facilities. Opsian built its directory and booking site, with price comparison and reviews, so that a family under pressure can compare, ask and book in one place.
- [K.C. Metalsheet: an AI-enabled ERP system for a steel building solutions manufacturer](https://opsian.io/work/kc-metalsheet-ai-enabled-erp): K.C. Metalsheet Public Company Limited, a Thai leader in steel building solutions based in Khon Kaen, is building an AI-enabled ERP system with Opsian across sales, procurement, warehouse and production.
- [On The Rock Logistics: a new brand, a new site and an AI transportation management system](https://opsian.io/work/on-the-rock-logistics-brand-website-tms): On The Rock Logistics moves freight nationwide from Texas. The engagement rebuilt its brand and website, then added an AI-assisted transportation management system and digital agents for customer support.
- [Vivid Colors Gallery: a website for a contemporary art gallery](https://opsian.io/work/vivid-colors-gallery-website): Vivid Colors Gallery is a contemporary art gallery and private studio. Eleven11 Digital, which delivers Opsian's small-business work in the United States, built a website that shows the work at the size it needs and brings visitors to the door.
- [Medz Tattoo: a site as detailed as the work](https://opsian.io/work/medz-tattoo-studio-website): Medardo Diaz, known as Medz, tattoos realism and new-school work from his private studio in Bethesda, Maryland. Eleven11 Digital built him a site that shows the portfolio properly and turns a visit into a booked session.
- [New St. Mark Baptist Church: a website for a church community](https://opsian.io/work/new-st-mark-baptist-church-website): New St. Mark Baptist Church needed a website that serves its congregation and welcomes newcomers. Eleven11 Digital, which delivers Opsian's small-business work in the United States, designed and built it.
- [Itch 2 Learn: a website that puts after-school programs in front of parents and schools](https://opsian.io/work/itch-2-learn-after-school-programs): Itch 2 Learn runs after-school programs in STEM, art, language and exploration with partner schools. Eleven11 Digital built it a site that parents, educators and students can navigate in seconds, and that the team updates itself.
- [JNE Lawn Care: a website redesign and branding strategy for a landscaping company](https://opsian.io/work/jne-lawn-care-website-and-brand): JNE Lawn Care is a landscaping company. Eleven11 Digital, which delivers Opsian's small-business work in the United States, redesigned its website and set its branding strategy so that a homeowner can see the work and request a quote in one step.
- [Global Outreach TeleRehabilitation: a redesign, a logo and a marketing strategy for a telehealth nonprofit](https://opsian.io/work/global-outreach-telerehabilitation-website-and-brand): Global Outreach TeleRehabilitation is a telehealth nonprofit. Eleven11 Digital, which delivers Opsian's small-business work in the United States, redesigned its website, designed its logo and set its marketing and strategy.
- [Britney Ford Fitness: a website for an online personal training business](https://opsian.io/work/britney-ford-fitness-website): Britney Ford Fitness sells personal training online. Eleven11 Digital, which delivers Opsian's small-business work in the United States, built the website that presents the programmes and turns a visitor into a client.

## Clients and projects
- RoomQuest (Hospitality, Thailand): ENTRIX identity verification and auto check-in that prepares Thai immigration registration, live across all RQ | Opsian Hotels properties, and the wider AI platform Opsian is building for the portfolio.
- RQ | Opsian Hotels (Hotels and hospitality management, Thailand): The hotel and hospitality management brand of the RoomQuest and Opsian partnership, with properties across Thailand.
- Navavej International Hospital (Healthcare, Thailand): A proposed hospital intelligence layer over the hospital's existing clinical, finance and nursing systems, and NavCare, a staffing, coverage and credential-compliance prototype built for the hospital.
- Royal Thai Navy (Defence, Thailand): Cybersecurity and surveillance enhancement, delivered through Section 31 International: automated penetration testing that keeps hardening the architecture against attack, and software-driven smoke, fire and facial detection that lets existing camera hardware capture usable intelligence.
- King Mongkut Chaokhun Thahan Hospital (Healthcare, Thailand): In discussion on a hospital intelligence layer. Opsian made its first site inspection at the hospital in Bangkok in September 2026.
- Siam Piwat and One Bangkok (Urban development and retail, Thailand): A universal loyalty ecosystem for the development: one digital currency honoured across the whole estate, connecting physical and digital retail on the smart-city grid.
- THEVA Construction (Construction and real estate, Thailand): Technology partner to the Koh Samui villa builder. Opsian runs self check-in at the Theva Koh Samui property and is building the THEVA app presented at theva.construction. Opsian chief executive Patrick Che is THEVA's CTO.
- K.C. Metalsheet (Steel building solutions, Thailand): An AI-enabled ERP system for K.C. Metalsheet Public Company Limited, built with Opsian as its partner, covering sales, procurement, warehouse and production operations.
- VS Innovation (Interior design and fit-out, Thailand): IN65, the smart interior ecosystem for Thailand's design and fit-out industry, unveiled as OMNIX at Built-in Studio Thailand in March 2026; OMNIX is now its AI system.
- BrowQueen Microblading (Beauty, United States): A membership platform, an AI voice and chat assistant, and a learning management system.
- Gap Inc. (Global retail): Their first internal GPT: a private in-house model with retrieval over internal documents, access control per business unit and an evaluation harness.
- Capital One (Banking): A machine learning voice agent on live regulated calls, with intent recognition, routing, policy-bounded actions and escalation with full context.
- The NFL (Professional sport, United States): Business systems optimisation for the league's growth and expansion planning.
- Expeditors (Logistics): A logistics network inside their own data center, covering the on-premise architecture, data layer, operational systems, capacity and failover.
- PwC (Assurance): Legacy remediation through audit: controls, evidence capture, observability and audit-ready documentation.
- Vivid Colors Gallery (Arts and retail, United States): Website design for a contemporary art gallery.
- JNE Lawn Care (Home services, United States): Website redesign and branding strategy for a landscaping company.
- Global Outreach TeleRehabilitation (Telehealth, United States): Website redesign, logo design, marketing and strategy for a telehealth nonprofit.
- On The Rock Logistics (Logistics, United States): Brand identity, website, an AI-assisted transportation management system and digital agents for a Texas carrier and freight forwarder.
- Medz Tattoo (Personal services, United States): Branding, website redesign and a booking system for a tattoo studio.
- Itch 2 Learn (Education, United States): Website design and build for an after-school education provider, with program pages the team updates itself.
- New St. Mark Baptist Church (Community, United States): Website design for a church community.
- Britney Ford Fitness (Fitness, United States): Website for an online personal training business.

## Insights
- [AI companies in Thailand: what to look for in 2026](https://opsian.io/newsroom/ai-companies-in-thailand-what-to-look-for): How to choose an AI company in Thailand in 2026: PDPA, data residency, governed AI with audit trails, integration, Thai-language support and references.
- [PDPA and AI: what Thai businesses need before deploying AI](https://opsian.io/newsroom/pdpa-and-ai-thai-businesses): PDPA compliant AI: lawful basis, consent, data subject rights, cross-border transfer, retention and vendor contracts for AI compliance in Thailand.
- [AI for hotels in Thailand: check-in, TM30 and guest messaging](https://opsian.io/newsroom/ai-for-hotels-in-thailand-check-in-tm30-guest-messaging): AI for hotels in Thailand: identity-verified check-in, TM30 records for staff to file, and guest messaging on LINE. Hotel automation that keeps staff in charge.
- [Privacy you can query: PDPA controls built into check-in](https://opsian.io/newsroom/entrix-privacy-you-can-query): How ENTRIX builds PDPA controls into check-in: personal data closed by default, consent that cannot be altered, logged access and a compliance view that reads the live system.
- [Choosing an enterprise AI engineering partner: US delivery, global clients](https://opsian.io/newsroom/choosing-an-enterprise-ai-engineering-partner): How to choose an enterprise AI company or custom AI development company: sector experience, governance, evaluation, support after launch, and US-based delivery.
- [AI agents vs chatbots: what governed AI looks like in regulated operations](https://opsian.io/newsroom/ai-agents-vs-chatbots-governed-ai): AI agents for business vs chatbots: how governed AI agents use scoped tools, permissions, logged actions, escalation and evaluation in regulated operations.
- [One policy, seven hotels: verification settings that change without a deploy](https://opsian.io/newsroom/entrix-verification-policy-per-property): How ENTRIX makes each verification check off, advisory or strict per property, lets each property override portfolio defaults, and measures before it enforces.
- [How ENTRIX turns a passport scan into an immigration registration record](https://opsian.io/newsroom/entrix-passport-scan-to-tm30-record): How ENTRIX captures TM30 immigration data at check-in, exports the official template for staff to file, and tracks deadlines on a day-scoped worklist.
- [Thailand's draft AI Act: what an operator should build for now](https://opsian.io/newsroom/thailand-draft-ai-act-operators): What Thailand's draft AI Act (ETDA, July 2026) means for hotels, hospitals, manufacturers and public bodies running AI in operations: risk tiers, transparency, records, and how to prepare.
- [New cyber standards for Thai critical infrastructure: what changed in September 2026](https://opsian.io/newsroom/thailand-critical-infrastructure-cyber-standards-2026): Thailand's NCSA cloud and website security standards came into force in September 2026. What critical-infrastructure operators, hospitals and public bodies must demonstrate, and how Opsian approaches it.
- [The EU AI Act in 2026, read from the operations floor](https://opsian.io/newsroom/eu-ai-act-august-2026-operators): What the EU AI Act's phased obligations mean for hotels, hospitals and other physical operations using AI for identity, access and decisions, and why reconstructable audit trails matter.
- [One ERP before AI: what Thai manufacturers should consolidate first](https://opsian.io/newsroom/one-erp-before-ai-thai-manufacturing): Why AI in Thai manufacturing stalls on fragmented ERP, warehouse and spreadsheet data, and the order of work that gets a plant to forecasting, supplier scoring and automated purchasing.
- [Thailand's Digital Arrival Card moved the paperwork upstream. Hotels should follow](https://opsian.io/newsroom/thailand-digital-arrival-card-check-in): How Thailand's Digital Arrival Card (TDAC) and hotel TM30 foreign guest reporting fit together, and how identity verification at check-in closes the gap between border data and property records.
- [Deepfakes at the front desk: identity verification after generative AI](https://opsian.io/newsroom/deepfakes-at-the-front-desk): How generative AI deepfakes and injection attacks affect hotel, hospital and workplace identity verification, and the liveness, presentation attack detection and audit controls that address them.
- [Colorado's AI Act and the consequential decision](https://opsian.io/newsroom/colorado-ai-act-consequential-decisions): What Colorado's SB24-205 AI Act asks of deployers of high-risk AI in lending, housing, employment, healthcare and insurance, and how to design AI decision systems that can be explained and appealed.
- [ISO/IEC 42001 and the NIST AI RMF agree on one thing: keep the evidence](https://opsian.io/newsroom/iso-42001-nist-ai-rmf-audit-trail): How ISO/IEC 42001 AI management systems and the NIST AI Risk Management Framework overlap, and why reconstructable decision logs are the practical foundation for both.
- [Agents need a governed tool layer, not a bigger model](https://opsian.io/newsroom/mcp-governed-tools-for-agents): How the Model Context Protocol and similar standards connect AI agents to enterprise systems, and why scoped, rate-limited and logged tool access is what makes agents deployable in real operations.
- [Thailand's PDPA is being enforced. Operations data is where it bites](https://opsian.io/newsroom/thailand-pdpa-enforcement-operations): What Thailand's Personal Data Protection Act (PDPA) enforcement means for hotels, hospitals and operators, and how consent capture, retention rules and access logs in operational systems reduce exposure.
- [One identity layer for a hybrid portfolio](https://opsian.io/newsroom/one-identity-layer-hybrid-portfolio): Hotels, pool villas, and property investors share the same doors in a hybrid portfolio. How ENTRIX is engineered as one identity layer across every arrival type.
- [Auto check-in is the smallest part of the system](https://opsian.io/newsroom/auto-check-in-is-the-smallest-part): What 'auto check-in connected to the immigration system' actually takes to engineer, recorded verification, registration-ready guest data, and audit trails. Inside ENTRIX.
- [In-room intelligence: what RoomOS actually decides](https://opsian.io/newsroom/in-room-intelligence-roomos): RoomOS is Opsian's in-room intelligence layer, deployed across the RoomQuest chain. What it decides, why those decisions matter, and how it is engineered for production.
- [ENTRIX: AI identity verification, engineered as an operating layer](https://opsian.io/newsroom/identity-as-operating-layer): ENTRIX is Opsian's AI identity verification system. Document scan, liveness check, biometric match: engineered as an operating layer beneath every guest workflow.
- [Designing for the seam between AI and the decision-maker](https://opsian.io/newsroom/ai-decision-maker-seam): The seam between AI and the decision-maker is where most AI deployments fail. Field notes on engineering the handoff, drawn from production work.
- [The Opsian engineering audit: what we look for first](https://opsian.io/newsroom/opsian-engineering-audit): What the Opsian engineering audit covers, why we lead with it, and the four questions we ask before writing a line of code. Methodology, public.
- [From scripts to systems: what changes when AI runs the operation](https://opsian.io/newsroom/from-scripts-to-systems): When AI runs the operation, what changes? The Opsian engineering POV on substrate-level intelligence, drawn from production hospitality deployments.
- [Why operations should be modeled as infrastructure](https://opsian.io/newsroom/operations-as-infrastructure): Why operations belong in the same discipline as infrastructure: observed, versioned, reviewed. The Opsian engineering POV on operational systems.

## Press
- [THEVA Construction signs partnerships with Conrad Properties, Samui Island Realty and FazWaz](https://opsian.io/newsroom/theva-partnerships-conrad-properties-samui-island-realty-fazwaz): September 23, 2026
- [Opsian makes its first site inspection at King Mongkut Chaokhun Thahan Hospital](https://opsian.io/newsroom/kmch-first-site-inspection): September 22, 2026
- [THEVA Construction receives the Smart Hospitality Innovation Award at the Thailand Real Estate Awards 2026](https://opsian.io/newsroom/theva-smart-hospitality-innovation-award-2026): September 8, 2026
- [Opsian's AI platform for RoomQuest enters final testing ahead of its 2026 launch](https://opsian.io/newsroom/roomquest-ai-platform-final-testing): July 7, 2026
- [Opsian recognised at Somos Poderosas "La Conferencia" 2026 in Atlanta](https://opsian.io/newsroom/somos-poderosas-atlanta-2026): March 28, 2026
- [Opsian named AI partner behind the OMNIX Smart Interior Ecosystem launch](https://opsian.io/newsroom/omnix-smart-interior-ecosystem-launch): March 5, 2026
- [Opsian joins Elong Hotel Technology Group's 2025 Overseas Salon in China](https://opsian.io/newsroom/elong-overseas-salon-2025): December 10, 2025
- [Opsian partners with K.C. Metalsheet to build an AI-enabled ERP system](https://opsian.io/newsroom/kc-metalsheet-ai-erp): December 7, 2025
- [Opsian named AI partner as RoomQuest moves its hotel chain onto full-scale AI automation](https://opsian.io/newsroom/roomquest-full-scale-ai-automation): November 27, 2025

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