K.C. Metalsheet: an AI-enabled ERP system for a steel building solutions manufacturer

K.C. Metalsheet Public Company Limited manufactures and distributes steel building solutions from Khon Kaen in north-east Thailand. Its ERP recorded what sales, procurement, the warehouse and production did. It did not advise, forecast or decide: product questions were answered by people, purchase orders raised by hand, and supplier emails re-keyed.

In December 2025 the company and Opsian became partners on an AI-enabled ERP system for the whole operation. Opsian provides the AI, automation, integration and engineering. K.C. Metalsheet provides its operational data, access to its systems and support for deployment.

The work starts, as every Opsian engagement does, with an audit of the processes, the data and the existing ERP. Only then is intelligence added, and it is added where the operation already has a bottleneck rather than where AI is easiest to demonstrate.

On the customer side, the system is designed to give a product advisor that identifies a product from a photograph and recommends thickness, type and accessories, a quote builder that produces the quotation, the bill of materials and a delivery estimate, and a support assistant for order tracking and stock availability.

In procurement and the warehouse, purchase requests can be raised from a photograph of stock, suppliers are scored on price, delivery accuracy, quality and lead time, and supplier emails are read straight into the ERP rather than typed in again.

Planning functions sit on the same data. Stock forecasting draws on warehouse, production and seasonal history, production scheduling works against machine availability and delivery deadlines, and logistics routing follows from the orders that result.

The engagement also covers the people who use the system: standard operating procedure generation, an onboarding assistant for new staff, and Thai to English translation for supplier communication, so a supplier conversation does not depend on who happens to be in the office.

The programme is planned in five phases, from the requirements and data audit through AI design, ERP integration and staff training to go-live, with a target of full launch within six months of activation. It is Opsian's first system for manufacturing and distribution, alongside its hospitality and healthcare work.